1 hour ticket response
We are specialized in offering a swift and adequate answer to each tech support ticket submitted by a client. Our capable tech support team representatives will review your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all support tickets. In reality, our average trouble ticket response time has proven to be 20 minutes.
An Exceptional Support Service
Our client service staff members have enormous experience in the Linux shared hosting packages niche and are professional enough to supply a quick solution to your problem. If, however, the problem at hand is not within the competency of a technician, the trouble ticket will be forwarded to a programmer or sysadmin for additional assistance.
An Easy–to–Browse Help Center
In the Online Control Panel you will find an intuitive Help section where you can find quick tips on how you can use our hosting services. You can get the answers to your inquiries in the F.A.Q. library, see more hints in the web hosting account management articles or watch our step–by–step video tutorials.