Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all of our Linux shared hosting packages packages, meaning that each individual support request you send is going to be responded to in only 1 hour max. Our support crew members are taught to promptly deal with any situation and to offer you well timed information on any difficulty that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our team of professionals will be online for you 24x7x365 to reply to all of your doubts and to address any matter you will have. You can submit a technical support ticket from the Incite Graphics Online Control Panel or drop an email message at any time. In addition, on business days, you can easily phone us or make use of the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guide while working on your sites within the Control Panel, you could always press the Help control key and find your problem in the set of articles that will show up. We have also turned much of the articles into educational videos. The collection of training videos will show up if you pick the Videos option located on the top right.