Service Channels

  • Video Tutorials
  • Video Tutorials

  • Learn very quickly the best way to change a file or transfer a database through our group of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center contains a long listing of Frequently Answered Questions that deal with all the sections of our Online Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is present 24 hours to reply to your technical inquiries. Expect a solution in up to 60 mins after you have handed in the ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Shared Hosting Help and Support

  • If you have concerns utilizing our Linux shared hosting packages services or want more resources for your sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Assistance

  • In case that you run into difficulties utilizing your SolusVM admin panel, or with any of the apps your VPS is pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Assistance

  • We’ll be at your disposal 24x7x365 to help you with any given server maintenance process or to help you enhance the existing setup of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of experienced technicians all set to assist you with anything at all associated with your semi-dedicated server. They are available 24/7 all year round.
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