Service Channels
Video Tutorials
Learn very quickly the best way to change a file or transfer a database through our group of how to video tutorials.
A F.A.Q. Section
Our Help Center contains a long listing of Frequently Answered Questions that deal with all the sections of our Online Control Panel.
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A Ticketing System
Our customer support is present 24 hours to reply to your technical inquiries. Expect a solution in up to 60 mins after you have handed in the ticket.
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Forms of Help and Support
Shared Hosting Help and Support
If you have concerns utilizing our Linux shared hosting packages services or want more resources for your sites, just let us know and we’ll give you the best guidance.
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VPS Assistance
In case that you run into difficulties utilizing your SolusVM admin panel, or with any of the apps your VPS is pre–configured with, let us know.
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Dedicated Hosting Assistance
We’ll be at your disposal 24x7x365 to help you with any given server maintenance process or to help you enhance the existing setup of your dedicated hosting server.
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Semi-Dedicated Hosting Support
- We have a team of experienced technicians all set to assist you with anything at all associated with your semi-dedicated server. They are available 24/7 all year round.
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