A 99.9% Server Uptime
The main benefit of building your very own shared hosting system is that you do not have to be worried about compatibility issues – you design a special set of software apps in such a way as to work with a defined set of hardware elements. The result is something far more solid and reliable, since there are much less possible chances of failure. We’ve built our cloud hosting system atop time–proven hardware elements and a strongly modified version of SELinux so as to set up an incredibly riskless home for your web sites.
That’s the reason why, with all our Linux shared hosting packages plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also built our very own internal network in each one of our datacenters. Everything is based on enterprise–level hardware elements delivered by Juniper. Besides, on each and every router, we’ve placed a firewall with a complex algorithm in an attempt to sift out all fishy requests.
In this way, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting solutions in each and every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our web hosting services, or if you consider them insufficient, or if you decide that you must use a Linux VPS packages rather than a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control over your domains even if you delete your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you know how annoying this can be, especially when your site is on the line. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be right here for you and they’ll reply to you in less than an hour. And the best part is that their average response time is below twenty minutes!