Q: Why do I have to move my web site? What does web site migration entail?
A: The web site migration service that we are offering is free of cost (to a certain extent). We’ll transfer your site(s) to our avant–garde cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can lead to lost information and unnecessary network downtime. This is why we will do all that for you at no cost!We’ve got highly capable administrators whose sole job is to make certain that your site functions exactly as it did on your former web hosting platform. The administrators are well–versed in migrating custom–made web sites, as well as web sites that are based on popular web applications such as WordPress and Joomla™.
Q: How long will it take for my website to be moved to your platform?
A: While we cannot give you an exact ETA, since there are a lot of variables, including the size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our best to migrate your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: My privacy concerns me. What details do you need?
A: We’ll require the login information for your old web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will there be any outage for my web site?
A: Your web site will work exactly like it did before with your old web hosting provider. As soon as we have finished the migration, your web site will be configured to work on our hosting platform and we will ask you to preview it. If everything is working correctly, all you will have to do is edit the name server records pertaining to your domain. Your site will be migrated to us without any downtime.
Q: Will my present hosting provider learn that I am leaving them?
A: Nope. We’ll never contact your web hosting provider about anything. They won’t be aware of the web site transfer either.
Q: Does it make a difference what platform my current provider is using?
A: We support all Linux–powered hosting platforms. Generally, if we can receive access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.